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HUMAN RESOURCES
&
TRAINING
HUMAN RESOURCES SERVICES
Think
long-term!!
Our Human Resources services help organizations
effectively manage their investment in
people and aid companies to link their
people to their business strategies.
Performance Appraisal Schemes
Performance Appraisals
is a form of a periodic
interview in which
employee work performance is examined and
discussed, with a view to identifying
weaknesses and strengths as well as
opportunities for improvement and skills
development.
Recruitment solutions
understands that this can be very time
consuming and employees still tend to hide
their true feelings from their
supervisors/heads and direct superiors. A
third party is easily seen as a
non-threat to them and issues that might
otherwise remain hidden will come to the
open. We can help you thoroughly
understand employees, the way they feel
towards the company, whether they are in the
right role and other Human Resources aspects such as the
need for Training and further development
opportunities..
Training Needs
Analysis
Training needs analysis is conducted to
identify training goals; to establish what
areas of knowledge/skills would need to be
developed by training to meet set Company
goals and improve performance standards.
The training needs analysis process leads to
an improved training and development program
with a greater overall return on Human
Resource investment.
MHCS offers
various training courses:
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Managing Customer Care.
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Management and Supervisory Skills
Workshop, incorporating leadership
skills, communication, motivation and
team building
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Leadership by Motivation
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Teambuilding.
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Training the Trainers.
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Customer Care.
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The Role of the Professional
Receptionist
Customized
Departmental Performance Analysis
Are your Sales Team
'selling'? Are
they reaching the goals and targets you have
set
them? Are your front-line staff
giving the right 'first' impression to your
clients?
A Performance Analysis will review the performance of the Team in
your organization against standards set and
identify
strengths and weaknesses of individuals both
in terms of personal characteristics and on-the-job skills.
Individual
assessments are undertaken and we work with you towards a
development plan so as to achieve higher
productivity and a results yielding Work
Force.
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